>The reason I'm so happy with Tor is because the people I work with there >actually care about books--all the way from Tom Doherty to the publicity >people--as far as I can tell, this is probably even true of the sales staff. As a mere peon purchaser, I have had only one complaint with them. They have a decent website. They have a funny FAQ. They have no way to get ahold of them electronically. Now, you would think serving a geeky audience like SF they would have that. I spent about two weeks trying to track down an address, being forced to go through their Admin contact with the NIC before being told it appeared they didn't have access. Now, everyone I dealt with was very helpful, and they even gave me an 800 number to call, so I guess I can't complain _too_ much, but it was still frustrating. About 2 months later I checked their FAQ again, and it gave what the address should be (it bounced) and a 'temporary' address while they tried to get the 'real' address fixed. This address succesfully masqueraded as a black-hole. (The goal was to find out what I could do to get my copy of _Dragon_ replaced, as the back separated from the binding and the store I bought it from doesn't have any copies, and apparently can't get any more. :( ) -Jot